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In Person

To meet with a Financial Aid Counselor visit the One-Stop at Perry's Nest  (formerly known as the Enrollment Information Center) on the first floor of the SA building. 

• Monday–Thursday: 9 am to 5 pm
• Friday: 10 am to 3 pm

During the first two weeks of the Spring 2026 semester (January 19 - February 2) our hours are extended to 8am-5pm.

Phone Hours and Virtual Appointments

To speak with a Financial Aid Counselor, our call center hours are:

Monday - Thursday:  10am - 3pm

(510) 885-2784

During the first two weeks of the Fall, Spring, and Summer semesters the phone lines will be open 8am - 5pm, Monday - Friday.

To schedule a virtual appointment:

Email us at finaid@csueastbay.edu 

Mailing Address & Email

Office of Financial Aid & Scholarships

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25800 Carlos Bee Boulevard

Hayward, CA 94542

Email: finaid@csueastbay.edu